It can sometimes be very difficult to know what to say when someone opens up about a mental health issue that might be troubling them. “Will I say the wrong thing and make it worse?” “I don’t know anything about this, I’ve not had any training” “This is making me feel a bit uncomfortable but I do want to help.”
Some time ago, Jonathan’s Voice and IP Inclusive held a joint webinar, “Taking the Conversation One Step Further.” This was a topic many people were interested in knowing much more about and since then Jonathan’s Voice and IP Inclusive have created some resources which we hope you will find helpful.
New Resources
Jonathan’s Voice has produced a handy folding Z card, “Taking the Conversation Further” (pictured at the top of the page), which summarises some of the key points made in the webinar under the headings:
- Make a connection
- Listen carefully
- Facilitate talk

You can obtain these free Z cards by emailing val@jonathansvoice.org.uk
Anne Burgato of IP Inclusive has written a great summary of the webinar
Watch and/or listen to a short clip of the discussion, 9 minutes, “Taking the Conversation Forward” where Holly and Simon share tips about how to approach sensitive conversations.
View and/or listen to the whole webinar “Taking the Conversation One Step Further”